Vital Business Partners (VBP) continues to strengthen our commitment to responsible business practices, people-first leadership and positive community impact as outlined in our latest Corporate Citizenship Report and Culture, Diversity, Inclusion and Belonging (CDIB) Report.
As a Philippine–Australian organisation supporting more than 270 Australian financial services firms, we recognise that sustainable growth goes beyond operational excellence. It requires strong governance, ethical leadership, inclusive culture and meaningful contributions to the communities it operates in.
Strong Governance and Responsible Operations
VBP maintains robust governance frameworks to support our clients and protect stakeholder trust. Our continued certification under ISO/IEC 27001:2022 reinforces our commitment to information security, data privacy and risk management across all operations. These standards are applied consistently across office-based and hybrid work environments, ensuring secure, compliant and reliable service delivery.
This governance-first approach supports our role as a trusted outsourcing partner to the Australian financial services industry, while aligning with broader expectations around transparency, accountability and regulatory compliance.
People-Centred Culture and Inclusive Leadership
At the heart of VBP’s business is a strong belief that people drive performance. With more than 1,400 team members across Cebu, Cagayan de Oro and Sydney, we have built a workplace anchored in openness, continuous improvement, celebration and shared accountability.
The CDIB Report highlights our ongoing commitment to diversity and inclusion with strong representation of women across the organisation, growing leadership pathways for local talent and a culture that values belonging regardless of background, age or gender.
Through structured leadership development, fair remuneration practices, hybrid work arrangements and continuous learning programs, we ensure that team members are supported to grow both professionally and personally.
Commitment to Wellbeing and Development
VBP continues to invest heavily in team member wellbeing through comprehensive mental health programs, wellness initiatives and access to professional support services, not only for team members, but also for their dependents. These initiatives reflect our belief that sustainable performance is built on healthy, supported and engaged teams.
Learning and development remains a core focus, with ongoing training, leadership coaching and skills development programs designed to prepare team members for long-term career growth.
Positive Impact Beyond the Workplace
Beyond our internal culture, VBP actively contributes to environmental and community initiatives. From tree planting and coastal clean-ups to donation drives and disaster relief efforts, our corporate citizenship programs demonstrate a practical commitment to social and environmental responsibility
As a certified B Corporation, we align our operations with globally recognised standards for social and environmental performance which reinforce our purpose of using business as a force for good.
Building a Sustainable Future Together
VBP’s Corporate Citizenship and CDIB initiatives reflect a long-term commitment to ethical growth, inclusive leadership and meaningful impact. By embedding strong governance, investing in people and supporting communities, we continue to build a business that delivers value not only for clients, but for our team members, partners and the wider community.
Learn more about how VBP puts people, culture, and community at the centre of responsible growth:
