Queensland-based RI Toowoomba Group has expanded its offshore support team from five to nine staff through its long-standing partnership with Vital Business Partners (VBP). This move comes after a year of rapid growth driven largely by mergers and acquisitions (M&A) across its five offices in the Gold Coast, Brisbane, and Sunshine Coast.
Existing senior financial planning assistants were also upskilled to provide paraplanning support for the firm’s 13 advisers, ensuring backend capacity keeps pace with front-line growth.
Steve Browning, COO of RI Toowoomba, noted:
“With VBP, we’ve been able to support acquired businesses and focus on executing our strategy, ensuring clients are cared for and growth opportunities are realised.”
Nathan Jacobsen, VBP CEO, emphasized the strategic value of outsourcing:
“Advisers are time-poor and shouldn’t be distracted by day-to-day administration. Our teams help recruit, train and manage support staff, allowing advisers to focus on clients and business growth.”
The expansion reinforces the role of offshore support in enabling advisers to scale efficiently, pursue M&A opportunities, and manage increasing demand for financial advice.
This article first appeared on www.ifa.com.au.